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Refund Policy

Effective July 25, 2026

1. Free trial

Every new account starts with a 7-day free trial. Credit card required. Cancel anytime. You get full access to all features during the trial period so you can see exactly how MentionCatch works for your product.

2. Refund window

If you're not happy with MentionCatch after subscribing, request a full refund within 7 days of your first charge. No questions asked.

3. How to request a refund

Email support@mentioncatch.com with the email address associated with your account. We'll process your refund within 3-5 business days.

4. After the refund window

Refunds after 7 days are handled on a case-by-case basis. We want you to be happy — reach out and we'll work something out.

5. Cancellation

You can cancel your subscription at any time from your dashboard. Your access continues until the end of your current billing period. No partial refunds are issued for unused time within a billing cycle.

Contact

Questions about refunds? Reach us at support@mentioncatch.com